1. Program Overview
The 12-Week Fast Track Fluency Program is designed to help students achieve rapid progress in Japanese language proficiency. The program includes the following:
- 2 Private Lessons per Week (Flexible Scheduling)
- Access to the Nihongo Conversation Club
- Personal Accountability Coach
2. Program Fee
The total cost for the 12-Week Fast Track Fluency Program is £997. Payment is due in full at the time of enrollment.
3. Scheduling and Attendance
- Students are responsible for scheduling their private lessons. Lessons can be rescheduled with at least 24 hours’ notice. Missed lessons without prior notice will not be refunded or rescheduled.
- Access to the Nihongo Conversation Club is available throughout the 12-week period. Club sessions will be held at scheduled times and are subject to change.
4. Accountability Coaching
- Each student will be assigned a personal accountability coach who will provide regular check-ins and support throughout the program.
- It is the student’s responsibility to actively engage with their coach and respond to communications in a timely manner.
5. Program Pause for Extenuating Circumstances
We understand that life can be unpredictable. In cases of extenuating circumstances such as bereavement, serious illness, or other significant life events, students may request to pause the program for up to 1 month.
- Requests for a program pause must be submitted in writing, along with supporting documentation where applicable.
- The approval of a program pause is at the discretion of Talk Nihongo and will be reviewed on a case-by-case basis.
- During the pause, access to lessons and program resources will be temporarily suspended.
- The 12-week program duration will be extended by the length of the approved pause period.
6. Money-Back Guarantee
We offer a 7-Day Unconditional Money-Back Guarantee for the Fast Track Fluency Program. If you are not satisfied with the program within the first 7 days, you may request a full refund by contacting our support team at hello@talknihongo.com
- Refund requests must be made within 7 days of the program start date.
- The refund will be processed within 10 business days of the request.
7. Cancellation and Refund Policy
- After the 7-day guarantee period, no refunds will be issued.
- Students who cancel after the 7-day period will not be entitled to a refund, but may still have access to the remaining lessons and resources until the end of the 12-week period.
8. Program Materials
All materials provided during the program, including lesson plans, study guides, and any other resources, are for personal use only. Unauthorized distribution or sharing of program materials is prohibited.
9. Program Modifications
Talk Nihongo reserves the right to make modifications to the program, including lesson content, schedule, and available resources. Any significant changes will be communicated to students in advance.
10. Liability
Talk Nihongo is not liable for any personal or technical issues that may prevent a student from participating fully in the program. It is the student’s responsibility to ensure they have the necessary technology and internet access to participate in online lessons.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the UK.